Services for children and young people and families
A free app providing local NHS-approved support and information to parents and carers of children aged 0-5
The 'Big 6' - Information leaflets for parents on the six most common child illnesses
The 'Big 6' has pathways for GPs on the six most common conditions that children and young people present with to Urgent Care plus leaflets for parents/carers on what to do
GPs in the borough have also have been issued with the St Helens 'Big 6' document which contains standardised clinically agreed and NICE-approved pathways of care based on a ‘Red’, ‘Amber’ and ‘Green’ presentation of symptoms with clear clinical instructions on how to manage the condition at each level.
This includes information on how to safely manage these conditions in primary/community care and when and how to escalate to alternative provision locally such as the Children’s Observation Unit (ChObs). GPs can also print and give the above leaflets to parents for future reference and for ongoing management of the conditions and symptoms at home.
Continuing care and complex needs
Children and Young People
Continuing Care Assessment
and Complex Needs Panel
A continuing care package will be required when a child or young person (up to the age of 18 years) has needs arising from very complex health needs. This could be due to multiple and enduring health care needs due to disability, accident or illness.
Emotional Health and Wellbeing
Thoughtscape – First Stop for your Mental Health and Directory of Commissioned Services
Thoughtscape is a collaborative service offer for emotional wellbeing, resilience and mental health support for children and young people in St Helens. This offer results in easier, early access to support when a child or young person is struggling with their emotional health or wellbeing by delivering a 'no wrong front door’ model.
We are also proud that the name and strapline for this collaboration were created and selected by the children and young people of St Helens.
This offer will provide support and interventions to children and young people with mild to moderate mental health and wellbeing problems including anxiety, low mood and behavioural difficulties. The three main service delivery partners within this offer are the Resilience Teams (Barnardo’s), Mental Health Support Teams (NHS) and Kooth.
Online counselling and emotional support for children and young people aged 10-25
Support for young people and their families living with neurodevelopmental conditions
Counselling for children and young people affected by bereavement or other forms of loss
Crisis Response Team
Provides immediate crisis response and management out of hours for individuals who require urgent mental health support
01744 627 618(Professional Referral)
Multi-agency assessment of complex neurodevelopmental difficulties
Urgent Mental Health Support Line
Self-referral for urgent mental health support that’s available 24/7
0800 051 1508
CYP specialist Mental Health Support – CAMHS and Barnardo’s
Support for young people with emotional, behavioural or mental health difficulties, and their families
Youth Mental Health Toolkit
Online kit filled with ideas for young people to embrace taking care of their mental health
Young People’s Community Eating Disorder Service
Assessment, treatment and support for young people with eating disorders and their families
School Nursing emotional wellbeing offer
Confidential drop in clinics in secondary schools, interventions and support
Primary School delivered teaching of emotional awareness and problem-solving skills
Offering emotional well-being and resilience support to all secondary aged children and young people.
Mental Health Support Team
The Mental Health Support Teams (MHSTs) will offer consultation to professionals and families and direct intervention with children and young people. The first wave of MHSTs (April 2021) will support the following schools: St Augustine of Canterbury Catholic High, Cowley International College and St Cuthbert’s Catholic High with further rollout planned for the coming years to cover all secondary schools and primary schools.
YMCA Listening Service
Young Peoples Listening Service for young people aged 12 to 18 offering one to one support for young people aged 12-18 who would benefit from mental health focussed support and/or someone to talk to
NHS St Helens ICB complaints and compliments
We would like to hear from you if you think we have done something well or if you have suggestions on how we could do something differently.
Provide care for women and their baby from the start of their pregnancy through the birth and beyond, offering support, advice and information
Maternity Services leaflet Parents in Mind
Mental health peer support service for women experiencing mild-moderate mental health difficulties during pregnancy and with babies up to two years
Support children and young people with developmental needs
Provide support, advice and treatment to children and young people with bowel and/or bladder problems
Hospital at Home
Support children and young people to help them leave hospital early and enable them to receive care at home
Children’s Community Nursing
Supports children and young people with complex health needs delivering care, support and training to families and carers
Looked after Children’s Nursing Team
Support children and young people in care to ensure their health needs are being met
Ensures children have the best hearing levels possible so that they are able to communicate, learn and interact with others to the best of their ability
Diagnoses and treats eye problems in children
Support children and families who need nutritional advice
Podiatry (foot care)
Support children and young people conditions affecting their feet and lower limbs
Public Health Services
Health visitors are specialist public health trained nurses who hold qualifications and skills in child health and development, who offer support for pregnant women and families with children below school age.
School Nursing Service is available to all children and young people aged five to 19. The Teams deliver the Healthy Child Programme by promoting good health, preventing ill-health and providing services to do with physical and emotional health, including sexual health.
Enhancing Families Programme
The Enhancing Families Programme will replace the Family Nurse Partnership (FNP) in St Helens for families requiring additional support..
The criteria for the programme includes:
- Isolated and or unsupported teenager
- Current mental health concerns
- Current drugs and or alcohol misuse
- Current concerns of domestic abuse in relationship
- Looked after child or care leaver
As there is no parental upper age limit, the programme will have a wider reach and subsequent positive impact within the borough. Clients should be less than 32 weeks gestation at the time of referral and can access the programme for up to two years. The client can also return to the 0-19+ Health and Wellbeing Service (Healthy Child provision) at any point should they complete the interventions or decline further input.
We provide the routine national immunisation programme for school-aged children in St Helens. You can find out which immunisations your child needs, by visiting NHS Choices.
Specialist Vision Screening
The Orthoptic Department provides expert assessment and treatment of childhood vision defects for CYP with additional needs
The National Child Measurement Programme is delivered by the school nursing teams in St Helens as part of the healthy child programme
The service offers a professional and caring approach to supporting mothers and families who wish to begin and continue breastfeeding for as long as they wish.
Children’s Specialist Weight Management Service
Support for children and families to eat healthier and exercise more through fun and engaging sessions offering nutritional information and exercise and games.
Children’s Well-Being Service
St Helens Wellbeing service makes it easier to access a wide range of healthy living and wellbeing support through a ’one stop shop’. They have joined up services that provide advice and help with healthy eating, exercise, weight management, stopping smoking, breastfeeding, emotional and social wellbeing, oral health and volunteering.
Annual health checks for young people with LD and/or ASC
Annual health checks with your GP are available for young people aged 14 and over who have a diagnosed Learning Disability
Please contact your GP directly to arrange an annual health check
CETRs (Care, Education and Treatment Reviews)
Care, Education and Treatment Reviews are focused on those children and young people who either have been, or may be about to be admitted to a specialist mental health / learning disability hospital either in the NHS or in the independent sector. The process specifically relates to Children and Young People with a learning disability and/or autism who display behaviour that challenges, including those with a mental health condition
Please contact your lead professional- health, education or social care
Designated Clinical Officer
A child or young person has special educational needs and disabilities if they have a learning difficulty and/or disability that means they need special health and education support, we shorten this to SEND. The Clinical Commissioning Group has specific responsibilities to support the identification and to meet the health needs of children and young people with SEND and this includes ensuring that there are health contributions to the Education Health and Care needs assessment process and the commissioning of specialist health services.
St Helens Children’s Commissioning are launching a new Sleep Pathway Pilot for any child that is experiencing sleep difficulties. Various children’s providers have been trained to provide an enhanced service that offers families and carers sleep advice and support. The pathway uses a stepped approach and the first level of support will enable staff to deliver brief interventions and signposting for additional support.
This will include useful information covering bedtime routines, creating a relaxed environment, diet advice, and a sleep diary template. Parents and carers are signposted to The Sleep Charity Website which includes lots of sleep tips, the National Telephone Helpline, and a Teen Sleep Hub. There is also an option to offer parent/carer training. Please see attached leaflets for contact details.
If a child continues to experience sleep disturbances despite consistent implementation of the advice and guidance strategies, children may be stepped up to receive more targeted interventions which includes a sleep plan, weekly consultations or a sleep clinic. Consideration will be given for families who may require a multi-disciplinary discussion. This team can then make a decision to offer families specialist support. Considerations will include options for one-to-one interventions with a sleep practitioner, respite or medication if certain criteria are met.
For more information on the local St Helens Sleep pathway and accessing support, or for any concerns you may have regarding your child’s sleep patterns, then please contact your health visitor, school nurse, early help worker or children’s centre.
Social Care Support
Provide the Family Support and Befriending service in St Helens. They are a team of volunteers who work with families to provide 1:1 face to face and virtual emotional support. They also deliver parental training courses to parents and provide the ready for school programme
Offer the Family support and befriending service; provide early intervention and ‘wraparound care’ for struggling families, helping them to get back on their feet
Advocacy Focus provide the Children’s rights, advocacy and independent visitor service for St Helens
Together Trust provide the SEND Mediation and disagreement resolution Service in St Helens
Catch 22 provide the Missing from Home, Child Sexual Exploitation, and Child Crime Exploitation service in St Helens
Speech and Language, Occupational and Physiotherapy
Speech and Language Therapy
Supports children and young people with speech, language and communication difficulties
Paediatric Occupational Therapy
Support families who have children and young people who struggle with functional and daily living skills
Support children/young people with physical needs e.g. musculoskeletal, neurological, developmental & orthopaedic conditions
The 0-19+ Health and Wellbeing Service
The Healthy Child Programme in St Helens, which includes Health Visiting, School Nursing and an Enhancing Families Team (formerly Family Nurse Partnership) is now provided by Wirral Community Health and Care NHS Foundation Trust. Local parents, carers and young people will continue to see the same health professionals in their local community and continue to receive dedicated care and support.
Contacting the team during service opening hours:
You can contact a member of the 0-19+ Health and Wellbeing Team by telephone or email:
- 01744 624 313
- firstname.lastname@example.org (Health Visiting Team)
- email@example.com (School Nursing Team)
- 01744 624 925
- firstname.lastname@example.org (Health Visiting Team)
- email@example.com (School Nursing Team)
Newton and Haydock:
- 01744 624 321
- firstname.lastname@example.org (Health Visiting and School Nursing Teams)
The 0-19+ Health and Wellbeing Service has a dedicated children and young people’s website. With the click of a button, parents, carers, and young people can access a range of local and tailored support, information, and advice, including videos and resources - ranging from baby packs to fussy eating, puberty support to vaccination schedules, emotional and wellbeing support to resilience resources, as well as local online support groups.
To search for a particular service, you can either use the A-Z service directory or the search function.
Health Visiting and School Nursing Facebook pages
Follow the dedicated Facebook pages for local support and information.
Health Visiting Hub - St Helens
School Nursing Hub - St Helens
The Children's Health Hub
Wheelchairs and Equipment
The Wheelchair Service provides assessment of mobility needs, pressure care and postural support in a wheeled device. The service provides the appropriate mobility equipment which allows patients to be mobile both in and outdoors
HICES provides an equipment service to the people of Halton and St Helens to support independent living.